Maersk Depot Return Policy 

At Maersk Depot, we stand behind the quality of our shipping containers and want you to be completely satisfied with your purchase. If you’re not happy for any reason, our 30-Day Money-Back Guarantee ensures a hassle-free return process.

30-Day Money-Back Guarantee

✅ Full Refund Eligibility:

  • If your container arrives damaged, defective, or doesn’t match the description, you may request a full refund within 30 days of delivery.

  • Refunds will be processed to the original payment method within 5–7 business days after we receive and inspect the returned container.

🚛 Return Requirements:

  • The container must be unmodified, undamaged (beyond initial defects), and in resalable condition.

  • Proof of purchase (order number/invoice) is required.

  • Buyer is responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped).

⚠ Non-Refundable Situations:

  • Custom-modified containers (cut doors, windows, insulation, etc.).

  • Containers damaged due to improper handling after delivery.

  • Orders beyond the 30-day return window (exceptions may apply—contact us).

How to Initiate a Return

  1. Contact Us within 30 days at returns@maerskdepot.com or call +1 (281) 473 5799.

  2. Provide your order number, photos of the issue, and reason for return.

  3. We’ll email you a Return Authorization (RA) number and instructions.

  4. Once received and inspected, your refund will be processed.

Warranty Information

All containers come with a 1-year structural warranty against major defects (e.g., rust compromising integrity). Contact us for warranty claims.

Questions?

We’re here to help! Reach out at:
📞 +1 (281) 473 5799
📧 info@maerskdepot.com
📍 Earle St, San Pedro,
CA 90731, USA

Last Updated: June 16th 2025